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When logging onto e Harmony, users are allowed to review thier matches free of charge.

In order to take advantage of communication services, a subscription must be purchased (with the exception of during their designated free communication weekends).

They use Secure Socket Layer (SSL) and 3DES encryption for the protection of payment transactions, site access and data storage.

Anytime a subscription is cancelled beyond the three day period or if the subscription charge is on Automatic Renewal, users will not be eligible for a refund. These standards include a commitment to make a good faith effort to resolve any consumer complaints.

If users managed to arrange a payment plan for their subscription with e Harmony, cancelling the subscription after the third day will is one of the most popular online dating sites in the United States. The business has also received a very high rating of A from the bureau due to its focus on customer satisfaction.

After the free trial has been completed and a subscription level has been selected by the user, e Harmony is willing to accept payment by Master Card, Visa, American Express, Discover cards or debit cards featuring the Visa or Master Card logo.

To obtain a refund, users may cancel their subscriptions anytime prior to midnight of the third business day after the date of purchase. The Better Business Bureau has determined that (or, LLC meets their accreditation standards.

US citizens are free to pay by online cheque by providing a routing number, an account number and a valid driver's licence number.