To change it, log in, go to the Profile menu, go to Personal Information and update the phone number. Yes, our Chat Agents are part of our Customer Service team. If you need assistance when Chat is unavailable, call the number on the back of your card. With Autopay, your payment will automatically be deducted from your bank account each month on your payment due date. It is your responsibility to schedule an amount to be automatically deducted that satisfies the Total Minimum Payment Due and any promotional balance at expiration. Autopay is simply an automatic way to make a payment.
Some alerts are dependent on overnight updates to our system and are sent out the following morning. If not available, please call us at the number on the back of your card. The icon is only visible when Chat agents are available., 11 a.m. The payment will be the amount you select: either the Statement Balance, the Total Minimum Payment Due or a self-selected (other) amount. Yes, you will receive an Autopay confirmation number and a confirmation email when you enroll.
Log in, go to the Profile menu, go to Personal Information and update the email address.
The mobile phone number on your account will be the phone number used for alerts.
Occasional system maintenance can also affect the timeliness of alerts. An email will also be sent when your Autopay payment posts on your Payment Due Date.
Log in, go to the Profile menu and choose Alerts to unenroll. No, the deductions will be suspended when your account has a zero balance.
Once you have validated your identity and listened to your account summary say, Online Assistance” to hear a review of the steps needed to register and log in to your account.