In such cases, manually deleting the AOL folders will ensure that all AOL files and folders are removed from your computer.
The instructions to delete the AOL folders differ depending on the version of Windows installed on your computer.
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If you don’t remember your password, we recommend that you change your password before proceeding any further.
To do so, you will need to remember the answer to your Account Security Question (ASQ) to be able to change your password.
You can change your ASQ if you don’t remember the answer to it.
For instructions on how to change your password or ASQ, refer to the following help article: Account Management: Managing your AOL Password.
Click the appropriate version of Windows installed on your computer from the list below for instructions to manually delete the AOL Desktop Software.